We started looking to replace our condo's windows last fall. Of all the companies who contacted us, we settled on Empire. The salesperson, Darren, was exemplary. After that, we were in touch with Megan, who kept checking in with us because installation was delayed during Covid. When installation day came, all 9 windows were installed with expertise in one day. The whole experience from start to finish was wonderful. And, we love our windows. Our beautiful, 110 year old condo has no more rattling windows. The windows are quiet, draft free and lovely. And, this is a woman owned business, something we just learned from an installer, Brian. Go, Empire! You hire people of color. You're woman owned. Your service is great. Just the kind of business we support.
This window is the second replacement large front windows for us. From the initial contact over the phone to the young man who educated us and sold us the window was knowledgeable and represented his product and his company well. The gentlemen who came by and verified everything and removed the old window and replaced with the Empire window was a great as well. He cleaned up and took everything with him. I would recommend your product and your company. Thank you for a very good experience. Brad
I have had such an incredible experience with Empire Home Remodeling. I had a new roof, new windows, new siding and gutters put on. The crews showed up exactly when I was told they were going to. Each of the crews worked very hard and completed the job in a timeframe that was beyond belief. My room was done in a day. The siding was done in 2 days. My windows were completed in half a day. The workers were very respectful to me and my neighbors. The outcome was high quality work and product. I am very happy with how everything turned out. Megan was constantly updating me on what to expect and when and she never let me down. I highly recommend Empire for any of your remodeling needs. If I could give 11 stars, I would!
Excellent, professional, friendly service from all Empire staff from Dontay,sales, measurer, Rick, coordinator,Megan, to incredible installer, George, & Jade. Bay window adds beauty & openness to a small kitchen & was done neatly,timely, safely in this difficult , challenging world.
On January 4&5 My windows where replaced by Empire Home Remodeling. I have one word to describe my experience-AWESOME!! Between the sales person (Mike), the job coordinator (Megan), and the pro installer (Brian), I had an excellent customer experience!!!! Because of this, I will be contacting Empire with any future remodeling!! I will also HIGHLY RECOMMEND this company to anyone for their remodeling needs!!! Thanks, Empire!!!
I had 12 windows and 2 patio doors replaced in my home. I’’m very big on communication and follow through. Megan in the office exceeded my expectations. They left the house as clean as how they found it. I’m so pleased that i recommended Empire to my neighbors who are now using them as well for their windows.
In June 2020 I had Empire install replacement windows in the upstairs of my house. The process was easy, the sales team was awesome. I had sat through multiple 60 minute plus presentations. I am confident the window I purchased is the best window I could get. HEAT MIRROR TECHNOLOGY, unbelievable. It's like standing next to a see through wall. I'm so happy with Empire I just signed on to have them replace the rest of my windows in 2021! Cheers to Empire!
I had my windows installed in June. I had four different bids. Empire was the superior company with in my opinion the superior window! Easy to deal with, high quality product and professional throughout!
I had windows install by Empire Home and Remodeling Company. The contractor was very friendly, professional and helpful. They can in and put a runner on my floors to protect it. I didn’t want my floors damage with all of the movement inside my home. I was happy to see they had it available. Once the installation was completed the contractor did a great job cleaning inside and outside my home. My neighbors complimented on how they cleaned the area around my home and how beautiful my windows look now. I’m a very satisfy customer.
I had a 10ft. bay and 4 other windows replaced, what a beautiful job. Old windows were taken out with minimal mess and they did a great job cleaning up after. Exceeded my expectations, thank you so much.